Support

Questions, problems or ideas: email support@sottoapp.com.au and you will hear back within two working days.

Sotto doesn’t write notes

Notes need Apple Intelligence. Check it is turned on in Settings > Apple Intelligence & Siri, and that its models have finished downloading. Long meetings use Private Cloud Compute; if Apple’s limit for now is reached, Sotto writes the notes as soon as it resets, or you can write them on the device straight away.

My meetings aren’t on my other iPhone

Sotto keeps meetings in your iCloud. Both devices need to be signed in to the same Apple Account with iCloud turned on for Sotto in Settings > your name > iCloud.

Google Meet notes don’t arrive

Open Sotto > Settings > Google Meet > Forward by email and follow the steps again. Gmail needs the forwarding address confirmed and a filter that forwards the “Notes by Gemini” emails.

Deleting your data

Deleting a meeting removes it from all your devices. Deleting Sotto and its iCloud data (Settings > your name > iCloud > Manage Storage) removes everything. To remove the Google connection, open Settings > Google Meet and tap Disconnect. See the privacy policy for more.